Orders are shipped after payment has been cleared. Usually it takes up to 5 business days for order to be packed & picked up by the carrier once shipped tracking number will be provided, signature maybe required for orders over $50.
Yes. All our items we sell are authentic, whether it's new or refurbished.
Any item that arrives d.o.a. should be reported immediately no later than 4 days after delivery. We will exchange or refund after item has been inspected.
Most products that are listed are brand new but we have some refurbished items too.